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Support

HourGlow · We're here to help

Need help with HourGlow? Have a question, found a bug, or want to suggest a feature? We'd love to hear from you. Email us directly and we'll get back to you as soon as possible.

Contact support@atkins-media.com

Before you write

To help us help you faster, please include:

• Your device model (e.g. iPhone 15 Pro)
• Your iOS version
• The version of HourGlow you're running (Settings → About)
• A short description of what happened and what you expected

Common questions

How do I restore my purchase?
Open Settings inside HourGlow and tap "Restore Purchases". Make sure you're signed in to the same Apple ID you used to subscribe.

Where is my data stored?
All data stays on your device and syncs privately through your iCloud account. See our Privacy Policy for details.

How do I cancel my subscription?
Subscriptions are managed by Apple. Open the Settings app on your device → tap your name → Subscriptions → HourGlow.